Product Description
Upon purchase, you will get an email confirmation from SquareTrade. You will not be mailed a paper contract. If you have questions, please call: 1.877.WARRANTY.
| Price: | $41.99 |
| as of Fri, 15 Feb 2013 05:27:43 GMT ***Remember, deals price on this item for sale just for limited time*** | |
Product Details
- Brand: SquareTrade
- Model: RD-CE0299N3B
Features
- 3-year coverage from date of purchase: hardware failures
- Fixed or receive full replacement cost in 5 days or less - guaranteed
- Free 2-way shipping for repairs
- 100% parts and labor covered with no deductibles
- Fully transferable with gifts. Cancel anytime, full refund in first 30 days.
From the Manufacturer
Let's face it, warranties have gotten a bad name. But SquareTrade is changing that. With low prices, award-winning customer service, and thousands of 5-star reviews, SquareTrade is proven to delight Amazon customers.
The #1-Buyer Rated Warranty. Proven to Delight Amazon Customers.
Complete Coverage
A SquareTrade Care Plan protects your electronics from normal mechanical and electrical failures.
 |
All Mechanical or Electrical Failures from Everyday UseAll electronic devices have complex internal parts that can fail during normal use, even years after your purchase. |  |
Loose Charging PortIf you need to wiggle the cord to get a charge or hold the cable in a specific spot, it may be the charging port, not the cable. | |
 |
Storage FailureNot being able to store or access files on your device could mean an internal storage drive has failed. |  |
Display FailureLCD screens are prone to dead pixels, white lines, or total black outs that can render your device unusasble. | |
 |
Won't Power OnSometimes your device just won't turn on, even with a fully-charged battery or plugged-in cable. |  |
No SoundIf audio should be playing but you can't hear a sound, it may be the device rather than your headphones or speakers. |
What's included:
- Coverage starting at the item purchase date.
- 100% parts and labor for repairs.
- Item price paid out if it can't be fixed.
- Zero deductibles or hidden fees.
During the manufacturer's warranty period, SquareTrade will refer you to the manufacturer for any issues they cover.
SquareTrade does provide additional benefits including power surge protection.
Award-Winning Service
Great Warranty Features
 | Great Value |
| Manage Online |
| Cut the Paperwork |
| Cancel Anytime |
| No-Cost Transfer |
Other Important Things To Know
- Upon purchase, you will get an email. This is your official confirmation of purchase.
- Your plan begins on the date you purchased your item and is inclusive of the manufacturer warranty period. If you have an issue and are covered by the manufacturer during that time, you'll be directed to the manufacturer first.
- If your item arrives late, call SquareTrade and your plan can be extended to the shipping date.
- 1.877.WARRANTY. That's the SquareTrade phone number. Call 24/7 - an agent is always happy to assist you.
Awards
2012 People’s Choice
Stevie Awards for
Favorite Customer Service
2012 Gold Stevie Award for
Sales & Customer Service
2011 Golden Bridge Award:
Best Customer Service
2011 Stevie Award for
Sales & Customer Service
NexTag Reviews
Reseller Ratings
A+ Rating
Better Business Bureau
ABC, CBS, CNN, NBC,
Fox News, CNET,
The New York Times,
The Wall Street Journal,
Wired, TechCrunch,
Gizmodo, Lifehacker,
Forbes, and more…
Customer Reviews
Most helpful customer reviews
32 of 33 people found the following review helpful.
By Mel
I purchased a refurbished PS3 on EBay because I wanted the 60gB model that is no longer being produced. I'd never purchased an extended warranty before, but decided to do so because it was a refurb. I am SO glad I did!
Unfortunately, the product failed about 5 months after purchase - it stopped reading games. This was a personal tragedy for my 11 year old, who LOVES his PS3. I contacted Square Trade and received an immediate answer, suggesting I first try a firmware update at home. When that didn't work, I emailed back and received a reply that a postage prepaid box wss being shipped to my home. I shipped the defective unit to their repair center and received a repaired unit in a couple of weeks. I received emails from Square Trade when the item was received, repaired, and shipped back, and I could check the status on their web site at any time as well.
The process could not have been any easier or more efficient. It was a huge relief for me to know that my expensive purchase was not going to become a doorstop (or incur huge repair costs elsewhere.) I would HIGHLY recommend this company for warranty service, especially if you are purchasing a refubished item. It's so rare to find really good customer service these days - I can't say enough about how pleased I am!
14 of 14 people found the following review helpful.
By M. Nickelson
I can't say enough about square trade warranties, but can tell you it's great that you can buy them direct on amazon.com now instead of having to go to thier website after your purchase. A couple of years ago I bought a warranty from square trade on an ebay item I purchased and 5 months later It broke. I called square trade and they told me to send it back,they paid postage, and quickly sent me a check for the full amount I paid. No questions asked. And no hassles. Folks you realy can't beat them when it comes to service. This last Christmas I bought a new 46" flat panel tv, hidef dvd recorder, and cordless phones. And I bought the warranties from square trade without batting an eye. Three year warranties where a third of what my friends paid for thiers at best buy, circuit city, ultimate,and Amercas... Amazon.co and square trade,best of both worlds!
9 of 9 people found the following review helpful.
By Fred W. Walz
I bought this warranty for my Xbox360 and Square Trade covered all the warranty costs, but they should have wrote how this warranty works.
When you buy a warranty on your Xbox360 from Square Trade, you are not getting a warranty from Square Trade. When you get your claim they will inform you that your product is being reviewed and a technician is looking at it, but Square Trade does not do the repair it themselves, they give it to a 3rd party. Specifically, the 3rd party is [...], a company that fixes all gaming systems.
My Xbox360 had the open tray/disc read error, I wrote to Square Trade telling them about my problem, they approved the claim and I sent in my Xbox360 to psr1 and they said they fixed it but they did not as it still had the open tray/no disc read error. Called up square trade who said there was a 90 day warranty on my fix from psr1 and this is where the service was really bad.
Square Trade never updated my claim and I had to call two more times, I finally got a representative who knew what he was talking about and corrected my problem, the original representative said I had a disk stuck in my drive? really?
The representative then filed my claim with psr1 who sent me out a box to ship it in, they sent it back within a week and my Xbox360 finally was fixed.
I looked at the invoices, for my $35 warranty, I believe Square Trade paid about $250 in costs, but $100 of these were psr1's fault because they incorrectly diagnosed my problem.
For covering costs I gave Square Trade a 5/5
Here's where they balked, on their customer service where I give 1/5 stars.
It is kind of false advertising, you don't send your system to Square Trade for repairs.
Getting it fixed the second time was a huge pain as it took multiple phone calls and a representative had to fix another's problem.
All in all, I gave them 6/10 (3/5 for non math geniuses) for this warranty, I would probably buy it again because gaming systems break too much.
No comments:
Post a Comment